La Manzanilla.info Message Board Archives

Re: slow Internet

Posted by Jane G on January 14, 2011, 10:12 am, in reply to "Re: slow Internet"
187.146.83.117

I've talked to people all over town who are having this problem. Me, too. If memory serves, the same thing happened last year around this time. Many of us relentlessly bombarded Telmex with complaints, and they eventually fixed it.

This year Telmex telemarketed me to cambio mi servicio to their new calling plan that includes Infinitum with 2 GB (instead of the standard 1 GB), and other upgraded services including 100 minutes to the US, for 599 pesos/mes, IVA included. I switched, and my Internet speed increased. I haven't received a bill yet to verify that the new plan actually does cost less than what I had been paying.

So, you can call Telmex (aka Hellmex) and complain or call them to change your service plan. Either way, you have to talk to those people, which is generally somewhat less pleasant than root-canal surgery. Buena suerte!
122


Message Thread:

By posting, you confirm that you have read and agreed to be bound by the board's usage terms.

Back

Be sure to visit www.lamanzanilla.info