Monday, 21 August 2017 19:14|Municipalities
A massive failure shocked users of social networks, after more than three and a half hours have not had Internet service and Whatsapp after the fall of the system Infinitum Network, provider of the service offered by TELMEX and TELCEL .
So far the problem has generated a tendency in the network, with the appearance of the hashtag #infinitum which is placed above #eclipse. This Monday afternoon social network users have reported that their Internet service Infinitum have flaws, which have been reported in different parts of the country.
Through Twitter, several accounts have pointed, mainly from 5:00 pm, to the official accounts of Telmex and Infinitum of the errors, without so far the company has given solution to these requirements.
Reports that the customer service phones of Infinitum and Telmex (018001232222) did not respond to the complaints also became a constant. Some users in the social network even asked Profeco to promote reimbursements for the interruption in the service.
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